- INFORM AND NAVIGATE VISITORS
- ZERO DELAYS AND LASER-FOCUSED CONTENT DELIVERY
- TIRELESS AI VIRTUAL ASSISTANT THAT IS AVAILABLE 24/7
- TRANSFER CHATS TO SPECIFIC LIVE AGENTS
- EASIER STAFF TRAINING AND SCALING OF YOUR BUSINESS
This virtual assistant can answer the simplest questions as to “How do I register” to “Process my Payment for my Purchase” for signed-in clients and send email notifications of the actions completed by the agent.
Navigate your clients to the Frequently Asked Questions, How To Videos landing page, Download links and reports, to lead them to what they seek, reducing the repetitive tasks from your staff by 60%, to do more meaningful and sales-oriented tasks, improving overall clients experience.
No more sick days, interruptions, missed after-hours calls, or untrained staff paired up with your clients, which leads to their frustration, undermining your professional reputation. Track the most common questions and responses the system generates to be proactive in improving the customer journey for the next sales events and automating the report delivery as needed.
Each engagement can be transferred to a specific department and placed in a chat queue to correspond with a LIVE AGENT. Inform your agents with the history of requests leading up to the transfer and information related to the specific clients status for a more rapid and purposeful interaction.
Reduce labor costs while increasing your customer satisfaction and avoid the long queues of phone calls to answer up to 80% of the repetitive requests and questions with Auction Streaming AI ‘Bubble’ Agent.